UKPowerNetworks has extra staff on hand 24/7 to deal with the impact of #stormFionn

Severe weather is again forecast for our region this evening, into tomorrow morning, Thursday 18thJanuary. 

As part of their preparation plans, UK Power Networks has organised for additional staff in their contact centre to help customers whose electricity supply might be affected by the predicted weather, and have called up additional engineers to carry out any repairs which may become necessary. 

There is a list belowof who to contact in the event electricity is interrupted by the weather.  Anyone experiencing a power cut should:

Call 105 to report power cuts and damage to the electricity network, or 0800 3163 105 (from a corded phone or mobile phone if you have no power) Visit www.ukpowernetworks.co.uk for the latest updates  Visit www.ukpowernetworks.co.uk/powercut and type in their postcode to view a live power cut map Tweet @ukpowernetworks to report a power cuts or to receive updates

They advise people to stay clear of power lines and report damaged power lines immediately by calling 105 free from either a landline or a mobile phone. If they see electricity lines that are down or causing significant risk to the public they should call 999.

They provide extra help to customers on our Priority Service Register during a power cut.  Households with older or disabled people, those with children under five, or where someone uses medical or mobility equipment that requires electricity as well as other reasons can join the register.  You can find out more information about the Priority Service on their website: ukpowernetworks.co.uk/priority.

Call 105 to report a powercut and visit www.ukpowernetworks.co.uk/powercut for the latest updates

Do you, or someone you know, need extra support during a power cut?

@UKPowerNetworks provides free services to vulnerable customers. Visit ukpowernetworks.co.uk/priority for more information  

From Julie Seal Community Affairs Officer - East of England UK Power Networks Ipswich IP3 8AA julie.seal2@ukpowernetworks.co.uk

22:24, 17 Jan 2018 by Parish Clerk